For VIP purchases
You may request a refund of your purchase of the Recurring Payment if:
- You request it within 14 days after the purchase; AND
- You haven’t read until the last chapter of the same series currently available at the time you made the purchase within 1 day (calculated as 24 hours from the start of usage); MOREOVER
- You have only read VIP content within 1 day (calculated as 24 hours from the start of usage not purchase)
If you don’t meet any of the three conditions stated above, refunds are not available.
For Coin purchases
Refunds are available within 7 days of the date of purchase if you have not used any coins at all.
If there is any record of coins (Either Premium or/and Free Coins) being used, refunds are not available.